Frequently Asked Questions

Quality English is a quality assurance and marketing association that brings together a carefully selected network of independent, accredited English language schools and colleges around the world.

Quality English helps students, parents and agents find trusted schools that offer high standards of teaching, student support and overall experience.

Quality English schools are independent, accredited and carefully selected.

They are known for their personal approach, high academic standards and strong student support. The Quality English logo helps students and agents identify schools that have been reviewed and approved as part of the Quality English network.

Quality English schools are located in Canada, Ireland, Malta, New Zealand, South Africa, the United Kingdom and the United States.

Each destination offers a different study experience, so students should consider their goals, budget, preferred course type and lifestyle before choosing where to study.

Quality English was founded in 2003 and has over 20 years of experience in quality assurance, marketing and international student recruitment for English language education.

Over the years, Quality English has worked with independent schools, colleges and agents around the world to promote high-quality English language learning.

Quality English chooses schools and colleges based on quality, independence, accreditation, reputation and student experience.

Quality English schools are privately owned and independent. They must hold local accreditation from the relevant regulatory or accreditation body and demonstrate high standards of teaching, student care and overall experience.

Yes. All Quality English schools and colleges must hold accreditation from their local regulatory or accreditation body before applying for a Quality English licence.

This accreditation must be maintained in order for the school or college to remain part of the Quality English network.

Choosing a Quality English school or college gives students reassurance that the school has been carefully selected for its quality, reputation and student experience.

Quality English schools are known for their academic standards, personal service and caring approach. They support students both inside and outside the classroom, helping them settle in, make friends and enjoy their destination.

Quality English schools offer a wide range of English language courses for different ages, levels and goals.

Course options may include General English, exam preparation, English for Academic Purposes, Business English, junior courses, teacher training courses and specialist English programmes.

Course availability varies by school, so students should check the individual school profile or contact the school directly.

You can find a course by using the Quality English School Finder.

The School Finder allows you to search by destination, course type and other preferences. Once you have found a suitable school or course, you can contact the school directly through its Quality English profile page, visit the school’s website or speak to one of its active Authorised Quality Agents.

Quality English helps students find trusted schools and colleges, but bookings are usually made directly with the school or through an Authorised Quality Agent.

If you are interested in a specific school or course, you can contact the school through its Quality English profile page or visit the school’s own website.

Many Quality English schools offer or arrange accommodation for international students.

Common options include homestay, student residences and shared apartments. Homestay is often popular with students who want daily English practice and a more immersive experience.

Accommodation options vary by school and destination, so students should check directly with their chosen school.

The best country to learn English depends on your goals, budget, preferred lifestyle and course type.

Quality English schools are located in destinations such as the UK, Ireland, Malta, Canada, New Zealand, South Africa and the United States. Each country offers a different student experience, from large cities and university towns to coastal locations and smaller communities.

The cost of studying English depends on the destination, school, course type, course duration and accommodation option.

Students should consider tuition fees, accommodation, meals, transport, activities and excursions, insurance and visa-related costs, if applicable.

For accurate and up-to-date pricing, students should contact their chosen school directly.

Visa requirements depend on your nationality, destination country and course length.

Short courses may have different requirements from longer study programmes. Students should always check the latest visa information with the official immigration authority of the country where they plan to study, or consult their chosen school or Authorised Quality Agent before travelling.

If you have a problem with a school or college, you should first try to resolve the issue directly with the institution.

If you booked your course through an agent, the agent may also be able to help. If the issue cannot be resolved, you may wish to contact the school’s accreditation or regulatory body, where applicable. You can also contact Quality English at [email protected].

If you are interested in applying for a Quality English licence, please email [email protected].

The Quality English team will provide further information about the application process and membership criteria.

Quality English is designed for privately owned, independent language schools and colleges that meet high standards of quality and accreditation.

Schools must demonstrate strong academic standards, student support, reputation and commitment to quality.

Becoming a Quality English School allows independent institutions to be part of a recognised and respected global network.

Licensed institutions benefit from association with other high-quality schools and colleges around the world. They also have opportunities to network, share best practice and take part in Quality English marketing and promotional activities.

Quality English supports member schools through brand visibility, international marketing activity, networking opportunities and access to a trusted network of agents.

This includes initiatives such as destination guides, newsletters, events, missions, webinars, social media promotion, QE Talks and other marketing activities designed to strengthen the visibility of member schools.

Yes. Quality English monitors its member schools on an ongoing basis.

This may include quality inspections, review of student and agent feedback, and verification that local accreditation is maintained. This ongoing monitoring helps protect the credibility of the Quality English brand.

An Authorised Quality Agent is an education agency that works with Quality English schools and colleges and has been recognised by Quality English.

Authorised Quality Agents are expected to provide a high standard of service to students and maintain active relationships with Quality English member schools.

To become an Authorised Quality Agent, you must already be working with at least three Quality English schools or colleges.

If you are interested in becoming an Authorised Quality Agent, please email [email protected].

Quality English schools and colleges are carefully selected for their quality, student support and reputation.

They pride themselves on offering a personal service to both students and agents. Quality English monitors feedback from students and agents to help ensure that students receive the academic tuition and pastoral support they expect throughout their course.

Quality English supports agents by connecting them with trusted independent schools and colleges around the world.

Agents can access information about Quality English schools, take part in events and missions, attend webinars and use Quality English as a trusted reference when advising students and families.

If one of your students has a problem at a Quality English school, the first step is to help them raise the issue directly with the school.

If the issue cannot be resolved, you may wish to contact the school’s accreditation or regulatory body, where applicable. You can also contact Quality English at [email protected].

A Quality English Associate School is a high-quality, privately owned language school located in a non-English-speaking country.

Associate Schools share Quality English’s commitment to high standards in language teaching, student care and educational quality.

To apply for a Quality English Associate School licence, please email [email protected].

The Quality English team will explain the application process, eligibility requirements and quality review process.

Quality English is focused on privately owned, independent schools.

Schools that are part of a chain or franchise group are not normally eligible, as independence and owner-led management are central to the Quality English model.

Quality English Associate Schools benefit from association with the Quality English brand and access to an international network of schools, colleges and agents.

Associate Schools can strengthen their international profile, connect with Quality English schools abroad and demonstrate their commitment to quality in language education.